Support

Onboarding services, partner success
and continuous support

Our experts will ensure that onboarding EnerKey SaaS is an effortless process

We want to ensure that onboarding EnerKey SaaS is an effortless process for our customers. The training held in conjunction with deployment takes customers’ needs into consideration, to make sure that you get the most out of EnerKey’s features. Our HelpDesk provides continual support to all EnerKey users, so that EnerKey will also be easy-to-use after deployment.

We always provide our customers with comprehensive EnerKey training in conjunction with deployment. We also offer the opportunity for further training according to our customers’ needs. Training sessions are arranged in accordance with our customers’ wishes, either face-to-face or online. We also offer handy webinars, training webinars, and concise instructional videos.

EnerKey Support & Care

We think it’s important for our customers to get the most out of using EnerKey SaaS. That’s why we always provide our EnerKey customers and partners with full support.

Laptop showing results

EnerKey HelpDesk

The EnerKey HelpDesk provides fast help with any problems. Our EnerKey experts will ensure that you receive full support at all stages of your customer relationship, from effortless deployment to everyday use. You can contact the HelpDesk by phone or email:

Weekdays 9am–3pm, tel. +358 20 799 2101, support@enerkey.com

 

We will provide fast help with any problems

  • Continual support from EnerKey experts
  • Fast help with problems
  • Contact us by phone or email
  • Effortless deployment

Success means the feeling that you have done your best to make the greatest impact on this planet.

 

Have you given
all you can?

 

Let´s start together, today

Webinar

Ines Smart Benchmarking

Read more

Blog

Energy efficiency contributes to circular economy

Read more

Blog

Sustainable future with sustainable investing?

Read more

Webinar

Ines Ventilation Analytics

Read more

News

Oulun Energia to provide market-leading sustainability and energy management solutions for its enterprise and public sector customers

Read more

Webinar

Ines Heating Power Analytics

Read more

News

Visma Tampuuri, Kamstrup and EnerKey into a cooperation – simplifying water invoicing for residential properties

Read more

Webinar

Ines Heating Consumption Analytics

Read more

Blog

Five Steps to Sustainability

Read more

Blog

Does Innovation Excite Energy Industry?

Read more

Blog

Ines Heating – what does heating energy reveal?

Read more

Blog

Low-carbon blog series: From consuming to producing renewable electricity

Read more

Blog

We are seeking a Customer Growth Manager

Read more

Blog

Finnish brands in Europe’s largest sustainability survey

Read more

News

The Government of Åland implements a society scale monitoring system for the green energy transition

Read more